How to Replace Shock Absorbers on a 2019 Jeep Grand Cherokee
Step-by-step guide for front struts and rear shocks with tools, parts, torque specs, and safety tips for 2016, 2017, 2018, 2019, 2020, 2021
How to Replace Shock Absorbers on a 2019 Jeep Grand Cherokee
Step-by-step guide for front struts and rear shocks with tools, parts, torque specs, and safety tips for 2016, 2017, 2018, 2019, 2020, 2021
🔧 Grand Cherokee - Shock Absorber Replacement
This repair replaces the front and/or rear shock absorbers to restore ride control, reduce bouncing, and improve tire contact with the road. On your Grand Cherokee, the front uses strut-style shock assemblies and the rear uses separate shock absorbers.
Difficulty Level: Intermediate | Estimated Time: 2-4 hours
Assumption: This guide covers replacing front strut assemblies and rear shock absorbers on the standard suspension setup.
⚠️ Safety & Precautions
- ⚠️ Work on a flat, solid surface and never rely on a jack alone.
- ⚠️ Use jack stands to support the vehicle. A jack stand is a fixed support that safely holds the vehicle up after lifting.
- ⚠️ Keep hands clear of suspension pinch points when removing bolts.
- ⚠️ If replacing only one failed shock, still replace shocks in pairs on the same axle for even handling.
- ⚠️ Do not loosen the large center nut on a front strut unless you are using a proper spring compressor. The spring is under heavy tension.
- ⚠️ If your Grand Cherokee has air suspension, do not proceed without disabling the system first with the correct service procedure.
- ⚠️ Battery disconnect is not normally required for standard shock replacement.
🔧 Required Tools
You'll need the following tools for this repair:
- Floor jack (rated 3-ton minimum)
- Jack stands (rated 3-ton minimum)
- Wheel chocks
- Breaker bar 1/2-inch drive
- Torque wrench 1/2-inch drive
- Torque wrench 3/8-inch drive
- 21mm socket
- 22mm socket
- 18mm socket
- 15mm socket
- 13mm socket
- 10mm socket
- 21mm wrench
- 18mm wrench
- 15mm wrench
- Ratchet 1/2-inch drive
- Ratchet 3/8-inch drive
- 6-inch extension 3/8-inch drive
- Pry bar 18-inch
- Hammer 16-ounce
- Needle-nose pliers
- Penetrating oil
- Paint marker
- Trim clip removal tool
- Spring compressor (specialty)
- Safety glasses
- Mechanic gloves
🔩 Required Parts
HowToo sells all the parts you need for this repair:
- Front complete strut assemblies - Qty: 2
- Rear shock absorbers - Qty: 2
- Front strut-to-knuckle bolts and nuts - Qty: 4
- Rear shock mounting bolts and nuts - Qty: 4
- Front sway bar link nuts - Qty: 2
- Anti-seize compound - Qty: 1
Note: Replace shocks in pairs on the same axle. For the best ride balance, replace all four.
📋 Before You Begin
- Park your Grand Cherokee on level ground.
- Shift to Park and set the parking brake.
- Place wheel chocks behind the wheels that stay on the ground.
- Loosen the wheel lug nuts slightly before lifting. Do not remove them yet.
- Spray penetrating oil on the shock and strut fasteners 10-15 minutes before removal.
- Use a paint marker to mark the position of the front strut bolts before removal. This helps keep alignment close enough to drive to an alignment shop.
🔨 Step-by-Step Instructions
Follow these steps in order:
Step 1: Loosen the Wheel Lug Nuts
- Use a 21mm socket and breaker bar 1/2-inch drive to loosen each lug nut about half a turn.
- Do this while the tires are still touching the ground.
- Tip: Loosen, do not remove.
Step 2: Lift and Support the Vehicle
- Use a floor jack rated 3-ton minimum to lift the front or rear of your Grand Cherokee.
- Place jack stands rated 3-ton minimum under the proper frame support points.
- Lower the vehicle gently onto the jack stands.
- Shake the vehicle lightly by hand to confirm it is stable before working underneath.
Step 3: Remove the Wheels
- Use the 21mm socket and ratchet 1/2-inch drive to remove the lug nuts.
- Remove the wheels and set them flat on the ground.
Step 4: Replace the Rear Shock Absorbers
- Support the rear axle lightly with the floor jack rated 3-ton minimum. Do not lift the vehicle off the stands.
- Use an 18mm socket and 18mm wrench to remove the lower rear shock bolt and nut.
- Use a 15mm socket, 15mm wrench, and 6-inch extension 3/8-inch drive to remove the upper rear shock mounting bolt or nut.
- Remove the old rear shock absorber by hand.
- Install the new rear shock absorber in the same direction as the old one.
- Start the upper fastener by hand first to avoid cross-threading.
- Start the lower fastener by hand next. Use the floor jack to raise or lower the axle slightly until the holes line up.
- Use the 18mm socket, 18mm wrench, 15mm socket, and 15mm wrench to snug the fasteners.
- With the suspension supported near normal ride height, use the torque wrench 1/2-inch drive to tighten the rear shock lower bolt to Torque to 115 Nm (85 ft-lbs).
- Use the torque wrench 3/8-inch drive to tighten the rear shock upper fastener to Torque to 75 Nm (55 ft-lbs).
Step 5: Access the Front Strut Assembly
- Turn the steering wheel to create more room at the side you are working on.
- Use a 10mm socket or trim clip removal tool to move any wheel well liner fasteners that block access.
- Use the paint marker to mark the relationship between the lower strut bracket and steering knuckle.
- The steering knuckle is the heavy metal part that the wheel hub and brake assembly attach to.
Step 6: Disconnect the Front Sway Bar Link
- Use an 18mm socket and 18mm wrench to remove the sway bar link nut from the strut bracket if it blocks strut removal.
- The sway bar link is a short rod that connects the suspension to the anti-roll bar.
- Move the link aside by hand.
Step 7: Remove the Lower Front Strut Bolts
- Support the lower control arm lightly with the floor jack rated 3-ton minimum.
- Use a 21mm socket, 22mm socket, 21mm wrench, and breaker bar 1/2-inch drive to loosen the two lower strut-to-knuckle bolts and nuts.
- Use the hammer 16-ounce to tap the bolts out if they are stuck.
- Use the pry bar 18-inch only if needed to gently separate the strut bracket from the knuckle.
- Do not pull hard on the brake hose or ABS wire.
Step 8: Remove the Front Upper Strut Mount Nuts
- Open the hood.
- Use a 13mm socket, ratchet 3/8-inch drive, and 6-inch extension 3/8-inch drive to remove the upper strut mount nuts.
- Hold the strut assembly with one hand as the last nut comes off.
- Lower the strut assembly out through the wheel well.
- Do not remove the center strut shaft nut unless using a spring compressor specialty tool.
Step 9: Install the New Front Complete Strut Assembly
- Guide the new complete strut assembly into the tower by hand.
- Start the upper strut mount nuts by hand first.
- Use the 13mm socket and torque wrench 3/8-inch drive to tighten the upper strut mount nuts to Torque to 47 Nm (35 ft-lbs).
- Line up the lower strut bracket with the steering knuckle using your paint marks.
- Use the pry bar 18-inch gently if the holes need slight alignment.
- Install the lower strut bolts and nuts by hand.
- Use the 21mm socket, 22mm socket, 21mm wrench, and torque wrench 1/2-inch drive to tighten the lower strut-to-knuckle fasteners to Torque to 203 Nm (150 ft-lbs).
Step 10: Reconnect the Front Sway Bar Link
- Insert the sway bar link stud into the strut bracket by hand.
- Use an 18mm socket, 18mm wrench, and torque wrench 1/2-inch drive to tighten the sway bar link nut to Torque to 102 Nm (75 ft-lbs).
Step 11: Reinstall Wheel Well Fasteners
- Use the 10mm socket or trim clip removal tool to reinstall any wheel well liner fasteners removed earlier.
- Make sure the liner does not rub the tire.
Step 12: Reinstall the Wheels
- Place the wheels back on the hubs by hand.
- Install the lug nuts by hand first.
- Use the 21mm socket and ratchet 1/2-inch drive to snug the lug nuts in a star pattern.
Step 13: Lower the Vehicle and Torque Lug Nuts
- Use the floor jack rated 3-ton minimum to lift the vehicle slightly off the jack stands.
- Remove the jack stands rated 3-ton minimum.
- Lower the vehicle until the tires touch the ground.
- Use the 21mm socket and torque wrench 1/2-inch drive to tighten lug nuts in a star pattern to Torque to 176 Nm (130 ft-lbs).
✅ After Repair
- ✅ Bounce each corner of your Grand Cherokee by hand. It should settle quickly without repeated bouncing.
- ✅ Test drive slowly first. Listen for clunks, rattles, or rubbing noises.
- ✅ Recheck lug nut torque after the first short drive using a 21mm socket and torque wrench 1/2-inch drive.
- ✅ If front struts were replaced, get a professional wheel alignment as soon as possible.
- ✅ If the steering wheel is off-center or the vehicle pulls, avoid highway driving until alignment is completed.
💰 DIY vs Shop Cost
Shop Cost: $900-$1,600 (parts + labor)
DIY Cost: $350-$850 (parts only)
You Save: $550-$750 by doing it yourself!
Shop labor rates vary but typically run $100-$150/hour. This repair takes a shop approximately 2-4 hours.
🎯 Ready to get started?
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