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2019 Jeep Grand Cherokee
2016 - 2021 Jeep Grand Cherokee
V6 3.6L
Compatible with more variants.
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How to Replace Rear Shock Absorbers 2011-2021 Jeep Grand Cherokee

How to Replace Rear Shock Absorbers 2011-2021 Jeep Grand Cherokee

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Tools & Fluids

3 Ton
3 Ton
Floor Jack
3 Ton
3 Ton
Jack Stands
Wheel Chocks
Wheel Chocks
1/2
1/2
Breaker Bar
1/2
1/2
Torque Wrench
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How to Replace Shock Absorbers on a 2019 Jeep Grand Cherokee

Step-by-step guide for front struts and rear shocks with tools, parts, torque specs, and safety tips for 2016, 2017, 2018, 2019, 2020, 2021

How to Replace Shock Absorbers on a 2019 Jeep Grand Cherokee

Step-by-step guide for front struts and rear shocks with tools, parts, torque specs, and safety tips for 2016, 2017, 2018, 2019, 2020, 2021

Orion
Orion

🔧 Grand Cherokee - Shock Absorber Replacement

This repair replaces the front and/or rear shock absorbers to restore ride control, reduce bouncing, and improve tire contact with the road. On your Grand Cherokee, the front uses strut-style shock assemblies and the rear uses separate shock absorbers.

Difficulty Level: Intermediate | Estimated Time: 2-4 hours

Assumption: This guide covers replacing front strut assemblies and rear shock absorbers on the standard suspension setup.


⚠️ Safety & Precautions

  • ⚠️ Work on a flat, solid surface and never rely on a jack alone.
  • ⚠️ Use jack stands to support the vehicle. A jack stand is a fixed support that safely holds the vehicle up after lifting.
  • ⚠️ Keep hands clear of suspension pinch points when removing bolts.
  • ⚠️ If replacing only one failed shock, still replace shocks in pairs on the same axle for even handling.
  • ⚠️ Do not loosen the large center nut on a front strut unless you are using a proper spring compressor. The spring is under heavy tension.
  • ⚠️ If your Grand Cherokee has air suspension, do not proceed without disabling the system first with the correct service procedure.
  • ⚠️ Battery disconnect is not normally required for standard shock replacement.

🔧 Required Tools

You'll need the following tools for this repair:

  • Floor jack (rated 3-ton minimum)
  • Jack stands (rated 3-ton minimum)
  • Wheel chocks
  • Breaker bar 1/2-inch drive
  • Torque wrench 1/2-inch drive
  • Torque wrench 3/8-inch drive
  • 21mm socket
  • 22mm socket
  • 18mm socket
  • 15mm socket
  • 13mm socket
  • 10mm socket
  • 21mm wrench
  • 18mm wrench
  • 15mm wrench
  • Ratchet 1/2-inch drive
  • Ratchet 3/8-inch drive
  • 6-inch extension 3/8-inch drive
  • Pry bar 18-inch
  • Hammer 16-ounce
  • Needle-nose pliers
  • Penetrating oil
  • Paint marker
  • Trim clip removal tool
  • Spring compressor (specialty)
  • Safety glasses
  • Mechanic gloves

🔩 Required Parts

HowToo sells all the parts you need for this repair:

  • Front complete strut assemblies - Qty: 2
  • Rear shock absorbers - Qty: 2
  • Front strut-to-knuckle bolts and nuts - Qty: 4
  • Rear shock mounting bolts and nuts - Qty: 4
  • Front sway bar link nuts - Qty: 2
  • Anti-seize compound - Qty: 1

Note: Replace shocks in pairs on the same axle. For the best ride balance, replace all four.


📋 Before You Begin

  • Park your Grand Cherokee on level ground.
  • Shift to Park and set the parking brake.
  • Place wheel chocks behind the wheels that stay on the ground.
  • Loosen the wheel lug nuts slightly before lifting. Do not remove them yet.
  • Spray penetrating oil on the shock and strut fasteners 10-15 minutes before removal.
  • Use a paint marker to mark the position of the front strut bolts before removal. This helps keep alignment close enough to drive to an alignment shop.

🔨 Step-by-Step Instructions

Follow these steps in order:

Step 1: Loosen the Wheel Lug Nuts

  • Use a 21mm socket and breaker bar 1/2-inch drive to loosen each lug nut about half a turn.
  • Do this while the tires are still touching the ground.
  • Tip: Loosen, do not remove.

Step 2: Lift and Support the Vehicle

  • Use a floor jack rated 3-ton minimum to lift the front or rear of your Grand Cherokee.
  • Place jack stands rated 3-ton minimum under the proper frame support points.
  • Lower the vehicle gently onto the jack stands.
  • Shake the vehicle lightly by hand to confirm it is stable before working underneath.

Step 3: Remove the Wheels

  • Use the 21mm socket and ratchet 1/2-inch drive to remove the lug nuts.
  • Remove the wheels and set them flat on the ground.

Step 4: Replace the Rear Shock Absorbers

  • Support the rear axle lightly with the floor jack rated 3-ton minimum. Do not lift the vehicle off the stands.
  • Use an 18mm socket and 18mm wrench to remove the lower rear shock bolt and nut.
  • Use a 15mm socket, 15mm wrench, and 6-inch extension 3/8-inch drive to remove the upper rear shock mounting bolt or nut.
  • Remove the old rear shock absorber by hand.
  • Install the new rear shock absorber in the same direction as the old one.
  • Start the upper fastener by hand first to avoid cross-threading.
  • Start the lower fastener by hand next. Use the floor jack to raise or lower the axle slightly until the holes line up.
  • Use the 18mm socket, 18mm wrench, 15mm socket, and 15mm wrench to snug the fasteners.
  • With the suspension supported near normal ride height, use the torque wrench 1/2-inch drive to tighten the rear shock lower bolt to Torque to 115 Nm (85 ft-lbs).
  • Use the torque wrench 3/8-inch drive to tighten the rear shock upper fastener to Torque to 75 Nm (55 ft-lbs).

Step 5: Access the Front Strut Assembly

  • Turn the steering wheel to create more room at the side you are working on.
  • Use a 10mm socket or trim clip removal tool to move any wheel well liner fasteners that block access.
  • Use the paint marker to mark the relationship between the lower strut bracket and steering knuckle.
  • The steering knuckle is the heavy metal part that the wheel hub and brake assembly attach to.

Step 6: Disconnect the Front Sway Bar Link

  • Use an 18mm socket and 18mm wrench to remove the sway bar link nut from the strut bracket if it blocks strut removal.
  • The sway bar link is a short rod that connects the suspension to the anti-roll bar.
  • Move the link aside by hand.

Step 7: Remove the Lower Front Strut Bolts

  • Support the lower control arm lightly with the floor jack rated 3-ton minimum.
  • Use a 21mm socket, 22mm socket, 21mm wrench, and breaker bar 1/2-inch drive to loosen the two lower strut-to-knuckle bolts and nuts.
  • Use the hammer 16-ounce to tap the bolts out if they are stuck.
  • Use the pry bar 18-inch only if needed to gently separate the strut bracket from the knuckle.
  • Do not pull hard on the brake hose or ABS wire.

Step 8: Remove the Front Upper Strut Mount Nuts

  • Open the hood.
  • Use a 13mm socket, ratchet 3/8-inch drive, and 6-inch extension 3/8-inch drive to remove the upper strut mount nuts.
  • Hold the strut assembly with one hand as the last nut comes off.
  • Lower the strut assembly out through the wheel well.
  • Do not remove the center strut shaft nut unless using a spring compressor specialty tool.

Step 9: Install the New Front Complete Strut Assembly

  • Guide the new complete strut assembly into the tower by hand.
  • Start the upper strut mount nuts by hand first.
  • Use the 13mm socket and torque wrench 3/8-inch drive to tighten the upper strut mount nuts to Torque to 47 Nm (35 ft-lbs).
  • Line up the lower strut bracket with the steering knuckle using your paint marks.
  • Use the pry bar 18-inch gently if the holes need slight alignment.
  • Install the lower strut bolts and nuts by hand.
  • Use the 21mm socket, 22mm socket, 21mm wrench, and torque wrench 1/2-inch drive to tighten the lower strut-to-knuckle fasteners to Torque to 203 Nm (150 ft-lbs).

Step 10: Reconnect the Front Sway Bar Link

  • Insert the sway bar link stud into the strut bracket by hand.
  • Use an 18mm socket, 18mm wrench, and torque wrench 1/2-inch drive to tighten the sway bar link nut to Torque to 102 Nm (75 ft-lbs).

Step 11: Reinstall Wheel Well Fasteners

  • Use the 10mm socket or trim clip removal tool to reinstall any wheel well liner fasteners removed earlier.
  • Make sure the liner does not rub the tire.

Step 12: Reinstall the Wheels

  • Place the wheels back on the hubs by hand.
  • Install the lug nuts by hand first.
  • Use the 21mm socket and ratchet 1/2-inch drive to snug the lug nuts in a star pattern.

Step 13: Lower the Vehicle and Torque Lug Nuts

  • Use the floor jack rated 3-ton minimum to lift the vehicle slightly off the jack stands.
  • Remove the jack stands rated 3-ton minimum.
  • Lower the vehicle until the tires touch the ground.
  • Use the 21mm socket and torque wrench 1/2-inch drive to tighten lug nuts in a star pattern to Torque to 176 Nm (130 ft-lbs).

✅ After Repair

  • ✅ Bounce each corner of your Grand Cherokee by hand. It should settle quickly without repeated bouncing.
  • ✅ Test drive slowly first. Listen for clunks, rattles, or rubbing noises.
  • ✅ Recheck lug nut torque after the first short drive using a 21mm socket and torque wrench 1/2-inch drive.
  • ✅ If front struts were replaced, get a professional wheel alignment as soon as possible.
  • ✅ If the steering wheel is off-center or the vehicle pulls, avoid highway driving until alignment is completed.

💰 DIY vs Shop Cost

Shop Cost: $900-$1,600 (parts + labor)

DIY Cost: $350-$850 (parts only)

You Save: $550-$750 by doing it yourself!

Shop labor rates vary but typically run $100-$150/hour. This repair takes a shop approximately 2-4 hours.


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