2020 Subaru Outback Power Steering Pump Replacement? Diagnose & Fix Electric Power Steering (EPS)
Step-by-step EPS troubleshooting: battery/voltage checks, scan tool codes, connector inspection, and when to replace the steering gear
2020 Subaru Outback Power Steering Pump Replacement? Diagnose & Fix Electric Power Steering (EPS)
Step-by-step EPS troubleshooting: battery/voltage checks, scan tool codes, connector inspection, and when to replace the steering gear


🔧 Outback - Power Steering Pump Replacement
Your Outback does not use a hydraulic power-steering pump. It uses Electric Power Steering (EPS), where an electric motor and control module assist steering—so there’s no pump, fluid, or pump belt to replace.
To point you to the correct fix, tell me: (1) Is your issue hard steering all the time or only sometimes? (2) Is there a steering wheel warning light on the dash?
Difficulty Level: Intermediate | Estimated Time: 0.5-2.0 hours (diagnosis)
⚠️ Safety & Precautions
- ⚠️ Turn ignition OFF and remove the key/fob from the vehicle before working near the steering column or EPS wiring.
- ⚠️ If you raise the vehicle, support it on jack stands—never rely on a jack.
- ⚠️ Disconnect the negative battery terminal before unplugging EPS connectors.
- ⚠️ Avoid pulling/rotating the steering wheel with components disconnected; it can damage steering angle sensor calibration.
🔧 Required Tools
You'll need the following tools for this repair:
- 10mm socket
- 3/8" drive ratchet
- Trim clip removal tool
- Digital multimeter
- OBD2 scan tool with Subaru ABS/EPS capability (specialty)
- Floor jack (rated 3-ton minimum)
- Jack stands (rated 3-ton minimum)
- Wheel chocks
- Nitrile gloves
- Safety glasses
🔩 Required Parts
HowToo sells all the parts you need for this repair:
- 12V battery (if failed load test) - Qty: 1
- Battery terminal cleaning kit - Qty: 1
- EPS steering gear assembly (if confirmed faulty) - Qty: 1
📋 Before You Begin
- Park on level ground, wheels straight, and set the parking brake.
- If steering is heavy, do a quick check that the tires are properly inflated before deeper diagnosis.
- If you’ll unplug EPS connectors: use a 10mm socket to disconnect the battery negative terminal and wait 2 minutes.
🔨 Step-by-Step Instructions
Follow these steps in order:
Step 1: Confirm this is EPS (no pump/fluid)
- Open the hood and look for a power steering fluid reservoir—your Outback won’t have one because it’s EPS.
- If you were quoted a “pump,” it’s likely a misunderstanding; the assist comes from an electric motor on the steering system.
Step 2: Check the battery and connections (most common cause)
- Use a 10mm socket to loosen battery terminals if you see corrosion, then clean and reinstall.
- Use a digital multimeter to measure voltage:
- Engine OFF: roughly 12.4–12.7V is healthy.
- Engine ON: roughly 13.5–14.7V indicates the charging system is working.
- Low voltage can disable EPS assist.
Step 3: Scan for EPS-related trouble codes
- Plug in an OBD2 scan tool with Subaru ABS/EPS capability (specialty).
- Read codes in EPS/ABS modules (basic code readers often miss EPS codes).
- Write down codes and freeze-frame data before clearing anything.
Step 4: Quick under-dash inspection for loose connectors
- Use a trim clip removal tool to carefully remove the lower dash panel near the steering column (if equipped with clips).
- Visually check for loose plugs or damaged wiring around the steering column area; do not force connectors.
- If you must unplug anything: disconnect battery negative first using a 10mm socket.
Step 5: Decide the correct “replacement” part (if any)
- If codes point to low voltage: replace the 12V battery and retest.
- If codes point to steering gear/motor internal fault: the typical repair is replacing the EPS steering gear assembly (the “rack”).
- If codes point to calibration (steering angle/torque sensor): you’ll need the OBD2 scan tool with Subaru ABS/EPS capability (specialty) to run calibration procedures.
✅ After Repair
- Start the vehicle and confirm the steering assist feels normal at idle and during a slow parking-lot turn.
- Re-scan with your OBD2 scan tool with Subaru ABS/EPS capability (specialty) to confirm no EPS codes return.
- If the steering wheel is off-center after steering gear work, get a professional alignment.
💰 DIY vs Shop Cost
Shop Cost: $200-$450 (battery/diagnosis) or $1,600-$3,200 (EPS steering gear replacement + alignment)
DIY Cost: $0-$250 (diagnosis/terminals/battery) or $900-$2,100 (EPS steering gear parts only)
You Save: $200-$1,100+ by doing it yourself!
Shop labor rates vary but typically run $100-$150/hour. This repair takes a shop approximately 1-5 hours.
🎯 Ready to get started?
HowToo makes it easy: same-day/2-day shipping on every part, plus all the tools and specialty tools you need! Check out the parts and tools sections below to add everything to your cart.

















